Payment Policy

Welcome to Omasonali

Effective Date: December 25, 2024

At Omasonali, we are committed to providing secure and convenient payment options for our valued customers. This Payment Policy outlines the methods of payment, security measures, and related terms for transactions on our website, https://omasonali.com/.

Contact Information:

Address: 1329 Roosevelt Ave, Ames, Iowa (IA), 50010
Phone Number: (515) 233-2694
Email: info@omasonali.com
Website: https://omasonali.com/

1. Accepted Payment Methods

1.1 Credit and Debit Cards

  • We accept all major credit and debit cards, including:

    • Visa

    • MasterCard

    • American Express

    • Discover

1.2 PayPal

  • Secure payments can be made via PayPal for added convenience and protection.

1.3 Other Payment Options

  • Additional payment methods, such as Apple Pay and Google Pay, may be available at checkout, depending on your location.

1.4 Gift Cards

  • Omasonali gift cards can be redeemed during checkout. Gift card balances cannot be exchanged for cash.

2. Currency

All transactions are processed in USD (United States Dollars). If you are purchasing from outside the United States, your payment provider may apply currency conversion rates or fees.

3. Payment Security

3.1 Secure Transactions

  • Our website uses industry-standard SSL (Secure Socket Layer) encryption to protect your payment details during the transaction process.

3.2 Fraud Prevention

  • To prevent fraud, Omasonali reserves the right to request additional verification for high-value transactions or when discrepancies are identified.

3.3 Third-Party Payment Processors

  • Payments are processed through trusted third-party providers. Omasonali does not store credit card information on its servers.

4. Payment Authorization

4.1 Immediate Authorization

  • Upon placing an order, your payment method will be authorized, and the funds may be held until the transaction is completed.

4.2 Payment Issues

  • If a payment is declined, you will be notified immediately at checkout. Ensure that all payment details are entered correctly or contact your financial institution for assistance.

5. Refunds and Adjustments

5.1 Refund Processing

  • Refunds are issued to the original payment method. Processing times may vary depending on your bank or payment provider.

5.2 Partial Refunds

  • If a partial refund is issued (e.g., due to promotional adjustments), the corresponding amount will be credited back to your payment method.

6. Payment Disputes

6.1 Chargebacks

  • If you dispute a charge, contact our Customer Support team at info@omasonali.com to resolve the issue promptly.

6.2 Resolution

  • We strive to address payment-related concerns within 5-7 business days. Documentation or proof of transaction may be required.

7. Tax Information

7.1 Sales Tax

  • Applicable sales tax will be calculated at checkout based on your shipping address.

7.2 International Taxes and Duties

  • For international orders, customers are responsible for any applicable duties, taxes, or customs fees.

8. Customer Support

For questions or assistance with payments, please contact us:

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