Sales Policy – Omasonali

Effective Date: January 8, 2025

Thank you for choosing Omasonali for your modern and luxury furniture needs. Our Sales Policy outlines the terms and conditions related to purchasing products from our website https://omasonali.com. By placing an order with us, you agree to the terms of this policy. Please read carefully before making a purchase.

1. Product Availability

All products offered on the Omasonali website are subject to availability. We strive to keep our inventory up to date, but in rare instances, items may be out of stock. In such cases, we will notify you promptly and provide alternatives or the option to wait for restocking. We reserve the right to limit the quantity of any item per customer.

2. Order Confirmation

Once your order is placed, you will receive an Order Confirmation email detailing the items you have purchased, your shipping address, and the total amount charged. Please review this email carefully and ensure that all the details are correct.

If you need to make any changes to your order, please contact us immediately at info@omasonali.com. Once your order is processed, it may not be possible to modify it.

3. Pricing and Payment

All prices on our website are listed in U.S. dollars and are subject to change without notice. The final price you see at checkout is the price you will pay, inclusive of any applicable taxes and shipping fees.

We accept the following payment methods:

  • Credit and Debit Cards: Visa, MasterCard, American Express, Discover
  • PayPal: Secure online payments via PayPal
  • Gift Cards: Omasonali gift cards (if available)

Note: Payments will only be processed after successful authorization of your payment method. If your payment is declined or any issues arise during processing, we will notify you via email and request alternative payment details.

4. Sales Tax

Sales tax will be calculated at checkout based on the shipping address of your order. Applicable state and local tax rates will be applied to your purchase. If you are exempt from sales tax, please provide the necessary documentation when placing your order, and we will adjust your order accordingly.

5. Promotional Offers and Discounts

Occasionally, Omasonali offers promotions, sales, or discounts. Any applicable promotional offers or discount codes must be entered at checkout. Offers are valid only during the promotional period and may have specific terms and conditions. Discount codes cannot be combined with other offers unless explicitly stated.

Please Note: We reserve the right to cancel or modify promotions at any time. Promotional offers are non-transferable, and some exclusions may apply.

6. Order Cancellations

Once your order has been processed and shipped, it cannot be canceled. However, if you wish to cancel an order before it has been processed, please contact us immediately at info@omasonali.com, and we will do our best to assist you.

For items that have already been shipped, please refer to our Return and Refund Policy for further assistance.

7. Shipping and Delivery

We offer several shipping options for your convenience. Shipping fees will be calculated at checkout based on the size, weight, and destination of your order.

  • Standard Shipping: Delivery within 5–10 business days (subject to location)
  • Expedited Shipping: Delivery within 2–5 business days (subject to location)
  • White Glove Delivery: Premium service with room-of-choice delivery, unpacking, and assembly for large items (if available)

For more detailed information on our shipping procedures, please refer to our Shipping Policy.

8. Returns and Exchanges

We want you to be completely satisfied with your purchase. If you are not happy with your order, please review our Refund and Returns Policy to learn about how to return or exchange items. Returns are typically accepted within a specific timeframe after receipt, and the item must be in its original condition and packaging.

Note: Certain items, such as custom-made or clearance items, may not be eligible for return. Please refer to the product page for more details.

9. Damaged or Defective Items

If you receive a damaged or defective item, please contact us immediately at info@omasonali.com or call us at (515) 233-2694. We will initiate the return or replacement process for you. Please keep all packaging materials and take photos of the damage, as this will help us resolve the issue promptly.

10. Product Warranties

Many of our products come with warranties that cover defects in materials and workmanship. Please refer to the product’s specific warranty terms for more details. Warranty coverage is subject to terms and conditions, and exclusions may apply. For assistance with a warranty claim, please contact our customer service team at info@omasonali.com.

11. Privacy and Security

We take your privacy seriously. Our Privacy Policy outlines how we collect, use, and protect your personal information. Rest assured that your payment details and other personal information are handled with the highest level of security and in accordance with applicable privacy laws.

For more information, please read our Privacy Policy.

12. Contact Us

If you have any questions or concerns about our Sales Policy, please don’t hesitate to contact us. We are here to assist you in making your shopping experience smooth and enjoyable.

Effective Date: January 8, 2025

Thank you for choosing Omasonali! We are committed to providing you with luxurious furniture that enhances your home, and we look forward to serving you.